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Continue ShoppingFAQ
Find answers to common questions about our products, services, & policies.
Shopping Information
Simply browse our store, add your favorite products to the cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information, that’s it!
Yes, we do! ZashMart offers international shipping to selected countries. You can check availability during checkout by entering your address.
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can monitor your delivery in real time.
Most orders are processed within 1-2 business days and delivered within 5-10 business days, depending on your location.
Orders & Payments
We accept all major debit and credit cards, PayPal, and other secure online payment options available at checkout.
Absolutely. We use trusted payment gateways and advanced encryption to keep your personal and payment information completely safe and confidential.
Yes, you can! Simply enter your coupon code in the “Coupon Code” box during checkout, and the discount will be applied instantly if the code is valid.
If your order hasn’t been shipped yet, you can contact our support team to make changes or request a cancellation. Once shipped, orders can’t be modified.
Returns & Refunds
We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before returning any product.
To start a refund, email us at support@zashmart.com with your order number and reason for return. Once your item is received and inspected, your refund will be processed to your original payment method.
For hygiene and safety reasons, certain beauty and personal care items cannot be returned once opened.
Yes, you can exchange an item if it’s unused, in its original packaging, and requested within 14 days of delivery. Just contact our support team, and we’ll guide you through the exchange process.